Latest News & Events
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Read the article "Voice Biometrics – The Contact Centre’s Security Solution" by Steve Pels, Director of Contact Centre Action (CCA). CCA provide specialist consulting services to call centres and contact centres across Australia.
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Click here to download article.
April 2010
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Listen to Darren Birch, Manager Consumer Business AFL, talk about "Speech recognition: used by the AFL to improve services to customers".
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Where : The Sofitel Wentworth, Sydney
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When: Wednesday May 19 2010
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Click here for more details and to register.
April 2010
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Pick up a copy of the new book "Speech in the User Interface: Lessons from Experience" by William Meisel. Kirsty McCarthy contributed the article "Using AI to open up the range of services that may be viably automated using speech".
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Click here for more details.
February 2010
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View YouTube Video "Show Me The Apps Demo" by Inference Communications shown at "Voice & Vision - Broadsoft Connections 2009"
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Click here for YouTube Video link.
February 2010
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Inference has partnered with the NSC Group to be their preferred speech recognition and biometrics provider.
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Click here for "CRN press release" details.
October 2009
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Inference enters into agreement with Yarris
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Inference Communications has entered into an agreement with Yarris to explore ways of incorporating Inference Communications’ next generation speech recognition technology into the Yarris SaaS services management solution offerings.
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Click here for more about Yarris
August 2009
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