Overview
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Inference Communications designs, develops, implements and supports speech recognition solutions for a wide range of customers, each with slightly different requirements. Leveraging grammatical inference technology, a unique approach to design and development using the CSI methodology and an experienced team of speech professionals, Inference delivers solutions that drive business value.
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Speech solutions have got to deliver business value, and therefore the Inference team will work with the customer to identify the best solution for that business. That solution might include, some touch tone capability, some pre-packaged modules and/or a customized natural language speech application.
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Mix and Match to Suit your Business Needs
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Every business has unique requirements in terms of the infrastructure and the mix of solutions that will address their needs. Should the infrastructure be in house or hosted? Should voice automation be IVR or speech or a mixture of the two?
Inference supplies a range of pre-built modules that are designed to be plugged together to meet the specific demands of a particular customer. The result is customized solution at a pre-packaged price!
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Pre-Packaged Solutions
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Inference Communications has leveraged its unique grammatical inference capabilities to develop a suit of configerable pre-packaged speech recognition solutions. These solutions can be deployed essentially out of the box on either a customer's own infrastructure or hosted with one of Inference's hosting partners.
Business benefits of these solutions include:
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- All solutions are customizable via a simple web interface.
- All solutions automatically cater for both novice users and repeat users.
- All solutions are 'natural language'.
- All solutions may be tuned in house via a web interface.
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The table below includes a few examples of pre-packaged solutions available.
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Recorded interactions from some of these pre-packaged applications are available from our Demo section.
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