Inference Communications
'...understood.'
Human Factors & Design Services

 

Human Factors & Design Services - Inference Communications

One of the things that sets Inference apart from other speech recognition solution specialists is the very fast development and iteration time possible using our core technology.

We're talking hours, not days or weeks.

This is the dream of every Human Factors specialist who must design, test, and recommend changes, then wait for the changes to be implemented - all before being able to go through the whole process again. Inference technology allows the team to cut the 'wait time' significantly (in fact we have found that it is cut by a factor of 10).

This exciting new approach emboldens the Human Factors team! Rather than being conservative in the changes they might suggest, they can make more innovative and radical changes without being constrained by slow development times. A number of alternative user interfaces can be tested in a short timeframe. This means clients reap the benefits as they can review working prototypes quickly (by actually calling them up and experiencing the proposed user interface), get a clear idea of how an interface might work for their customers and can feel confident about asking for rework or even a brand new approach, without seeing costs and development times blow out.

Inference Communications is a company that values good design. It has its own dedicated Human Factors team, whose job is to ensure that each speech application has been designed and developed according to a set of core principles. Those principles ensure a speech interface is optimised for usability, accessibility and usefulness. Equally important, each interface is carefully tailored for the specific needs of the requesting company and their customer base.

Prior to any development taking place, it is important to identify how to measure the success of a new speech solution. The Inference Human Factors & Design team can help a customer set business goals, technical goals and end-user goals, and show the customer how to measure success with respect to each of these three dimensions.

Service Offerings

1. VUI Design Services
2. Audit Services
3. Persona Development Services
Services