Inference Announces the Launch of its New Store Locator for Businesses of All Sizes
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May 2007
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Inference has come up with Store Locator that may be used by any company looking to provide location, opening hours or store specific information to their customer base over the phone. The solution has been designed to be scalable to cater for businesses with 10 stores through to businesses with more than 5000 locations. The solution is priced so that it offers a compelling ROI to all of these businesses.
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In addition, Inference designers have heard the customer feedback and designed a solution that may be self managed. Changes to customer data and/or to the prompts used in the solution may be completed by the customer via a simple web interface. There is no need for time consuming and expensive requests back to the developer for simple updates to the system.
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Businesses also have access to granular online data about calls to the system. When are people calling, which store are they asking for, what are they asking about? All this information provides unique insights into the customer base and is invaluable in terms of future planning.
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Inference has again applied its unique grammatical inference technology to a problem to produce a world class, affordable solution. The standard packages includes, geocoding, natural language, configarable prompts, a web interface for updates and sophisticated reporting.
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For more information about the Inference Store Locator solution go to the Store Locator Solution page on this Web site.
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