News & Events - Inference Communications

Latest News

"Voice Biometrics – The Contact Centre’s Security Solution" by Steve Pels

Read the article "Voice Biometrics – The Contact Centre’s Security Solution" by Steve Pels, Director of Contact Centre Action (CCA). CCA provide specialist consulting services to call centres and contact centres across Australia.

Click here to download article.

Speech Recognition:used by the AFL to improve services to customers

Listen to Darren Birch, Manager Consumer Business AFL, talk about "Speech recognition: used by the AFL to improve services to customers".

Where : The Sofitel Wentworth, Sydney

When: Wednesday May 19 2010

Click here for more details and to register.

How Speech Recognitions Helps Sells Real Estate

Click here to read 1300 Real Estate's media release on how speech recognition helps sell real estate.

New Book - Speech in the User Interface: Lessons from Experience

Pick up a copy of the new book "Speech in the User Interface: Lessons from Experience" by William Meisel. Kirsty McCarthy contributed the article "Using AI to open up the range of services that may be viably automated using speech".

Click here for more details.

Inference Partners With NSC Group

Inference has partnered with the NSC Group to be their preferred speech recognition and biometrics provider.

Click here for more on the "CRN press release" and the NSC Group details.

Inference Communications at Voice & Vision - Broadsoft Connections 2009

Visit Inference Communications at "Voice & Vision - Broadsoft Connections 2009" held at The Phoenician Arizona USA between 25-28 Oct 2009.

Click here for "Broadsoft Connections 2009" details.

Click here for YouTube Video "Show Me The Apps Demo" by Inference Communications at Broadsoft 2009.

Inference Communications at Collaboration Summit 2009

Inference Communications attended "The 2009 Business Collaboration Summit" held at The Sofitel Hotel Brisbane on 16 September 2009.

Click here for photo of our booth and to view presentation featuring CallBack case study.

Inference enters into agreement with Yarris

Inference Communications has entered into an agreement with Yarris to explore ways of incorporating Inference Communications’ next generation speech recognition technology into the Yarris SaaS services management solution offerings.

Click here for more about Yarris.

Inference Communications at SpeechTEK 2009

Visit Inference Communications at SpeechTEK 2009 (Aug 22-26) held in New York. Click here for SpeechTEK 2009 details.

Artificial intelligence transforms students into a successful business

Read Technology and Business interview "Artificial intelligence transforms students into a successful business".

Australian IT article "Hell's bell net callers"

Read Australian IT article "Hell's bells net callers" about how Hell Pizza franchise uses voice recognition system.

ComputerWorld article "Telstra off-shoot dishes up AI"

Read ComputerWorld's article "Telstra off-shoot dishes up AI - Hellish voices use Australian developed voice recognition software to sell pizzas".

Click here to listen to connecting pizza customers to their nearest store.

Inference invited speakers at 2009 Voice Search Conference

Download 2009 Voice Search Conference presentations given by Brad Starkie (Chief Technology Officer) and Callan Schebella (VP Product Development)
Click either Brad or Callan

Interview podcast with Kirsty McCarthy